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1. Introduction
We (Light of Letters) are committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information.
2. Information We Collect
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Personal Information: name, email, phone number, address (if provided), etc.
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Donor / Volunteer / Partner Data: information you provide when donating, volunteering or partnering.
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Usage Data: how you use our website, what pages you visit, etc.
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Device Data: if donating device, data about the device before donation (e.g. make, model).
3. How We Use Your Information
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To process donations and administer device donations.
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To communicate with you (emails, updates, newsletters).
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To manage volunteers and partner relationships.
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To improve our services and the website.
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For legal and security purposes.
4. Sharing Your Data
We will not share personal data with third parties, except:
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With service providers or contractors who help us (e.g. email service, tech maintenance), under obligation of confidentiality.
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If required by law or regulation.
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For safety, fraud prevention, or as part of a merger or acquisition.
5. Data Security
We implement reasonable security measures to protect your data. However, no method of transmission or storage is completely secure. So we cannot guarantee absolute security.
6. Data Retention
We will retain your personal data as long as needed for the purposes for which we collected it (donations, volunteering, legal obligations).
7. Your Rights
Depending on applicable law, you may have rights such as:
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Accessing the personal data we hold about you.
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Asking for correction of errors.
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Requesting deletion.
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Withdrawing consent where relevant.
8. Cookies & Tracking
We may use cookies or similar technologies to monitor site performance, user behaviour, or for analytics.
9. Children’s Privacy
Since we operate in education and dealing with children, we will take extra care in getting parental/guardian consent before collecting data about minors.
10. Changes to Policy
We may change this privacy policy from time to time. We will notify you by posting the new version on the website.
Light Of Letters